Welcome to LightCo.

At LightCo., our goal is to provide you with a seamless shopping experience. Our Sales Policy outlines the terms and conditions for purchasing our products. By making a purchase, you agree to the following terms:

Order Processing

  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details and an estimated delivery date. Please review this information and contact us immediately if there are any discrepancies.

  • Processing Time: Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak periods or holidays.

Pricing and Payments

  • Pricing: All prices are listed in USD and are subject to change without notice. Prices at checkout will be the final prices.

  • Payment Methods: We accept various payment methods, including credit/debit cards and PayPal. Your payment will be processed securely through our payment gateway.

Shipping and Delivery

  • Shipping: We offer standard and expedited shipping options. Shipping costs will be calculated based on your location and selected shipping method.

  • Delivery Times: Delivery times vary based on shipping method and destination. You will receive tracking information once your order has been dispatched.

  • International Orders: For international orders, additional customs fees and import duties may apply, and delivery times may be longer.

Returns and Exchanges

  • Return Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Products must be in their original condition and packaging.

  • Return Process: To initiate a return, please contact our customer support team for a Return Authorization Number (RAN). Returns without a RAN will not be accepted.

  • Refunds: Refunds will be processed to the original payment method once the returned item has been received and inspected. Shipping charges are non-refundable.

Damaged or Defective Items

  • Report Issues: If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost.

Customer Support

  • Contact Us: For any questions or concerns regarding your order, please reach out to our customer support team:

    Our team is available Monday – Friday, from 9:00 AM – 6:00 PM (EST).

Changes to Policy

  • Policy Updates: LightCo. reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of these changes.

Thank you for shopping with LightCo. We appreciate your business and are here to ensure your satisfaction